Response to COVID-19

COVID-19 Update: We’re here for you.

March 23, 2020

Our on-going commitment to customers, partners and each other

COVID-19, the disease caused by the coronavirus, has affected people around the world in unprecedented ways and in this difficult time, our thoughts are with everyone who has been impacted directly or indirectly. As COVID-19 continues to spread globally, our focus continues to be on the health, safety and well-being of our employees, customers, partners and vendors. With the fast and fluid changes of this global pandemic, we feel it important to share the steps we have been taking to maximize safety of people and minimize disruption of service for companies and communities across the ISS family.

Global Business Continuity

In addition to the health and safety of our employees, customers, and partners, the continuity of our services remains front and center. This is of special importance when it comes to infrastructure supporting our mission critical customer needs. All ISS hosted services are currently fully operational, with the goal of providing seamless operations throughout our facilities. We are also engaging business-critical vendors and partners to do our best to make sure necessary supplies and services will continue to be provided.

Accessing our ISS Facilities

We are accessing our facilities for business-critical work on an as-needed, as-permitted basis only. In addition, we have established enhanced ISS entrance guidelines, where necessary. We appreciate your partnership and understanding.

Working with our Team

As current events create sudden new challenges and requirements, ISS is well-positioned to help organizations react quickly to mitigate IT and infrastructure risks. Our Team is here to help where needed. Customers can reach out to for business priorities, or for technical support.

Leaning On Each Other

We continue to approach this situation with extreme care. The wellness of ISS employees, customers, partners, vendors and communities is our top priority. We will continue to monitor this evolving situation closely and comply with governmental regulations and public health guidance globally. If you have questions or want to share additional ways we can help each other through this time, we are here for you.

Be well. Stay safe.